We will collect your personal information from a variety of sources including those mentioned below:

• Information collected from you directly:
  • When you register or apply as a user for our services.
  • When you enroll in a course provided by us.
  • When you browse or visit our Websites and use any of our services.
  • Via any verbal, written or electronic communications with us or our authorised agents.
  • When managing or transacting your accounts and when making payments.
  • When you subscribe to a newsletter, and in connection with other activities, services, features, or resources prepared or made available by us via the Websites and others.
  • When you take part in surveys, promotions, and advertisements on the Websites etc.


• Other sources:
  • Credit reporting agencies and publicly available sources such as searches at government authorities or agencies.
  • Any other sources which have your consent to disclose your information.
  • Other sources where permitted by law or not otherwise restricted.

When you provide personal information related to third parties to us, such as your next of kin or nominees, you confirm that you have obtained their consent to do so and we are authorized to use or disclose such information. You will inform such third parties of their right to access their information held by us.

It may be mandatory or optional for you to supply your personal information to us, depending on situations.

• Mandatory information:
  • Where such information is compulsory and MUST be provided by you. If you refuse to do so, we will NOT be able to offer our services to you.


• Voluntary Information:
  • Where such information is optional and you may choose whether to provide us with such information or otherwise. If such information is not provided, it shall not affect your use of our services.

Apart from our staffs, employees, affiliates, subsidiaries, holding companies, we may share and disclose your personal information to certain third parties including but not limited to those mentioned below:

• Our insurers and/or professional advisers insofar as reasonably necessary for the purposes of managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
• Our agents, representatives, advisers, consultants, operators, programmers, developers, engineers or system providers who are employed or engaged to run, process, or administer the Websites and services offered under the Websites.
• Payment services providers we have chosen to support us with financial transactions relating to our Websites.
• Other external professionals providing services to us or on your behalf such as auditors, advocates and solicitors, trustees, valuers, tax consultants, banks, financial institutions and accountants.
• Liquidators/receivers and managers, auctioneers.
• Prospective buyer(s) and/or dealer(s) of any of our business or assets.
• Credit reporting agencies, debt collection agencies, regulatory authorities, police, officers and/or public authorities.
• Any person(s) as required by any applicable laws, rules, regulations, court orders or guidelines.
• Any of our assignees or transferees of our rights, interests or obligations.
• Any other person as required and authorized by us to run our day-to-day operations of the business and services offered vide the Websites.

We may process your personal data including contacting you for the purpose(s) stated herein via telephone calls, text messaging, emails, cross-platform mobile messaging applications, post, facsimile, social media or by whatsoever form of available modes of communication.

We may transfer your personal data to places outside Malaysia when carrying out any of the purposes stated herein.

You agree and consent that we may from time to time set up cookies on your computer, and may access those cookies. Cookies can be disabled and enabled in your web browser. Any information so collected by us will be non-personal and anonymous and such information is obtained solely to understand your use of our Websites.

You may e-mail our customer support at app@8hartaway.com if you wish to do any of the following:

• Request to update/change/delete/amend/correct your personal information held by us by providing us with the specific details if the same cannot be done via your profile page.
• Make any complaint or inquiry you have in respect of the use of your personal data.
• Check or request from us any of your personal information being held or processed by us.
• Request from us a copy of your personal data being held or processed by us.

Your request above is however subject to:

• Our right to refuse your request as allowed under the PDPA.
• Your payment of charges imposed by us for processing the abovementioned request(s) made by you.

It shall be your responsibility to update and check the accuracy of your personal information supplied to us or held by us and we shall not be responsible for any inaccuracy or error found in your personal information.

You have the option of withdrawing your consent or limiting or preventing distribution or processing of your personal information, or personal information relating to other persons or entities who may be identified from your personal data, by e-mailing our customer support at app@8hartaway.com.

Please note that this privacy notice may be amended from time to time at our own discretion and it is your responsibility to visit the Websites on a regular basis to keep yourself informed of updates and changes. By continuing to use the Websites and the services provided therein or by omitting to withdraw your consent, you are deemed to have accepted and consented to all of the terms set out herein and any such revisions/updates/amendments made to us from time to time.

This Privacy Notice is issued in both English and Bahasa Malaysia. In the event of any inconsistencies or discrepancies between the English version and the Bahasa Malaysia version, the English version shall prevail.